Contact

Contact Handy Pool

Do you have questions about a repair, your model, or our product range? Write to us using the contact form. For repair inquiries, please state the exact model name and briefly describe the problem.

Phone: 0231 53079483
Opening hours: Monday to Saturday: 10:00 AM – 8:00 PM

Store and Shipping Address

Handy Pool
Kuckelke 4
44135 Dortmund

You can drop off your device at our store or send it to this address for repair. Please contact us in advance to arrange the handover or shipment.

Instructions for Shipping

Pack your device carefully and with plenty of padding. Include your contact details, the exact model name, and a brief description of the fault. If an order has already been placed, please also provide the order number.

We will clarify shipping costs, repair duration, and the return of your device with you in advance.